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Qube is Australia’s largest provider of integrated import and export logistics services, operating in over 200 locations across Australia, New Zealand, and South East Asia with a workforce of more than 10,000 employees. Our purpose is to help our customers, communities, industries, and people thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity, and Performance.
Project Overview
Qube Rail’s previous rostering system was no longer suitable to support the Rail Division. With WAVE Systems ceasing support for QTMS, we needed to transition to alternative operating systems for various functions, including Operations and Rail Management, Asset Management and Maintenance, Safety and Compliance, and Workforce Management (WFM).
Implementation Details
The project involved the implementation of Trapeze Duty Manager and Crew App 2.0 for 350 users, installed in a Qube-hosted and managed Oracle environment. The FAID fatigue management software has also been integrated into the Trapeze system. The implementation was divided into two phases, with a total timeframe of 6 months.
Project Outcomes
At our six-month post-implementation review, we compared Trapeze’s performance against the six months prior to implementation. The results were impressive:
- Improved Fatigue Management
- Improved Workforce Management practices and processes
- Automated timesheet and payroll processing
- Reduction in payroll errors and amendments
Conclusion
The successful implementation of the Trapeze DutyManager solution has significantly improved our workforce management functions, enhanced visibility and accessibility, reduced costs, and minimized timesheet errors. This project is a testament to the hard work and dedication of our entire team, and we look forward to leveraging these improvements for continued success.
